The 9 Types of Collaborators
See it on Scoop.it, via Teaching Business and Interpersonal Communication
View ArticleFake It Till You Make it: 10 Ways to Feel Confident (Even When You Aren’t)
Many people’s confidence naturally wavers from day to day, leaving them too timid or confused at just the wrong time. Is your self-confidence natural, or a daily struggle? Many people’s confidence...
View ArticleGauge Response Time and Listen for Word Fillers to Detect Lying Over the Phone
Have you ever felt like a customer service rep or friend was lying to you over the phone? It's hard to detect deception without visual cues, but Psychology Today suggests it's not impossible if you...
View ArticleBusiness Communication Textbook Recommendation
Are you seeking a business communication textbook recommendation?This video will help guide you in your selection toward the highest quality business communication on the market.See it on Scoop.it, via...
View Article"What Time Is the 3 O’Clock Parade?"
Walt Disney World calls its workers, from actors in Goofy outfits to laundry workers, “cast members” to make them feel part of the show. There’s a garbage can every 25 steps, so litter will be tossed...
View ArticleSherry Turkle at TED: Connected, but Alone?
As we expect more from technology, do we expect less from each other?Sherry Turkle studies how our devices and online personas are redefining human connection and communication -- and asks us to think...
View ArticlePlease Read This Story, Thank You
Listen to the conversations around you — colleagues at the office, customers in the coffeehouse line, those who serve you, those you serve, the people you meet each day. "Give me a tall latte." "Hand...
View ArticleTwo Facts about Body Language That Will Change Your Next Conversation
Extroverts inevitably have an easier time in business.But a new book, The Charisma Myth: How Anyone Can Master The Art And Science Of Personal Magnetism proves just how huge an impact charisma has on...
View ArticleIf You’re Constantly Avoiding Criticism, You’ll Never Amount to Anything
I spend a lot of time talking about BIG wins (like salary negotiation) instead of incremental cutbacks on lattes or paper towels.The “big win” mentality is how hundreds of my students have landed their...
View ArticleCultivating Charisma: How Personal Magnetism Can Help (or Hurt) You At Work
FAST COMPANY: So what is the myth of charisma and where did it come from?OLIVIA FOX CABANE: It came from the Greeks, who coined the word as “gift of grace.” They believed it was a divine gift. The myth...
View ArticleWhat's the Biggest Problem at Work? No One Communicates
Keeping employees in the dark is the most common management mistake, according to a new poll.A survey by staffing firm Accountemps shows that 41 percent of chief financial officers believe a lack of...
View ArticleAuthentic Leadership Means Eliminating Buzzwords
If you have been in the professional world for more than a year, you have probably heard something like this a million times:“My leadership philosophy is to optimally leverage the passions of my people...
View ArticleNine Smart Negotiating Tips Selena Rezvani Just Gave LinkedIn Employees
Negotiating is tough.But if you want to make it to the top, you must learn how to do it effectively, says career expert and author Selena Rezvani, whose latest book is Pushback: How Smart Women Ask —...
View ArticleHow Internet Users Feel The Need To Belong
According to a Pew Research study, Internet users appear to be more active in social groups than non-Internet users. . .See it on Scoop.it, via Teaching Business and Interpersonal Communication
View ArticleREVEALED: How Long Customers Will Stay on Hold Before They Blow Up
Consumers on hold with a customer servicerepresentative hang up after reaching a "boiling point" . . . according to a recent survey.Then, they're likely to ditch that company for another one. . . .See...
View ArticleDeadly Meetings in the Workplace
When it comes to meetings, co-workers can be deadly. Among the biggest offenders are naysayers and co-workers who wander off-topic.To boost productivity, some managers take extreme measures. . .See it...
View ArticleHow to Hold Effective Online Meetings
Being able to hold a meeting when the attendees are scattered all over the globe has changed the face of business. You can take on international clients or choose manufacturers in other countries with...
View Article9 Tips on How to Maximize Productivity through Teams
Excellent teams don't just come together by accident. It takes a lot of hard work to create synergy. . .See it on Scoop.it, via Teaching Business and Interpersonal Communication
View ArticleScientifically-Proven Facts about Influence, Persuasion, and Negotiation
Negotiating is an essential skill.Understand the seven pillars of effective influence. A good portion of being a good negotiator is just being a good person.Believe that you can improve your...
View ArticleSeven Keys to Trust That Will Establish a Business, Brand, and Reputation
One of my most popular interactive presentations is called “Who’s Telling Your Story?” It outlines a clear strategy to enlist and inspire a deeply active community of fiercely loyal fans who spread...
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